Conversational CRM

Born to turn conversations into sales

Trend is a technology company dedicated to Conversational CRM. We unify channels, teams and conversations in a single platform to turn service into lasting relationships.

Trend team collaborating in a modern technology office
WhatsAppInstagramFacebookWebchatTrend CRMAPI OficialAutomaçãoOmnichannel
WhatsAppInstagramFacebookWebchatTrend CRMAPI OficialAutomaçãoOmnichannel
A new era of customer relationships

Our purpose is to bring Conversational CRM to companies of every size, with technology, security and scale.

Omnichannel

All conversation channels in a single interface, with a unified customer history.

Official WhatsApp API

Multiple agents on the same number, with Meta-grade security and compliance.

CRM with funnels

Custom funnels to follow every stage of the customer relationship.

Conversational automation

Automated flows that respect context and free the team for what matters.

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Who we are

A technology company focused on conversations that create value

We believe conversation is the new service counter. That's why we built Trend CRM, a Conversational CRM platform that brings together people, channels and data — so every interaction strengthens the relationship between brands and customers.

Discover our story
Trend people working together in a collaborative environment
Trend support agent smiling while helping a customer
Our purpose

Expand our Conversational CRM reference from Latin America to the world

We started by building a strong foundation in Latin America. Now we are taking the first steps to bring that experience to new markets, starting with Europe — with the same obsession: turning conversations into lasting relationships.

See market and purpose